Frequently Asked Questions

Updated April 27, 2022

We do our utmost to serve you in the best possible way. That is why we have compiled a list of frequently asked questions for your convenience.

Health safety 

A mask is no longer required at our premises and events, but customers can of course still use a mask if they wish. We will continue to follow official instructions and carefully monitor the safety of its premises. The exhibition centre has high-quality air conditioning, a high level of hygiene and adequately space to safely arrange even large events. Messukeskus received a COVID-19 certificate in recognition of exemplary work for corona safety as the first Nordic event organiser. Check out our safety instructions for a safe event visitwww.messukeskus.com/safetyinstructions 

I have purchased a ticket  to one of the public fairs which has been rescheduled. What should I do?

You do not have to do anything. Already purchased trade fair tickets can also be used in the same event next time or they can be exchanged for a Messukeskus gift ticket. Please note that this does not concern the Helsinki Book Fair which was organised virtually in 2020 and as a live event 2021.

Messukeskus welcomes you to these public fairs in 2022: Video & Sound, Habitare, I love me, Helsinki Book Fair, Wine and Food, Auto.

Should you prefer a gift ticket which can be used in any of our public fairs this year or in 2022, please contact our customer service: asiakaspalvelu@messukeskus.com. To get your free gift ticket, please send us your name, email address and your ticket or the ticket number.

I have a gift ticket but there has not been chances to use it. What should I do?

You do not have to do anything. Gift tickets can also be used at our events in this or next year. 

I have booked a stand at an exhibition that is now rescheduled. What should I do?

Bookings made by our business customers are automatically rescheduled to the new date. It is also possible to use the already paid booking fee for another of our events. Your contact person will help you with any questions you have.

What are the new dates of the rescheduled events?

  • Cyber Security Nordic 12.-13.5.2022
  • PacTec, FoodTec & PlastExpo Nordic 18.-19.5.2022
  • Sign, Print & Promotion 18.-19.5.2022
  • Gastro Helsinki 18.–20.5.2022
  • PulPaper 7. – 9.6.2022
  • ChemBio Finland 8. – 9.6.2022
  • Helsinki Chemicals Forum 8. – 9.6.2022
  • Habitare 7.-11.9.2022
  • FinnBuild 4.-6.10.2022
  • I love me 21.-23.10.2022
  • SijoittajaMessut 16.11.2022
  • Automotive Aftermarket Fair 25-26.11.22022
  • Auto 25.-27.11.2022
  • TsigaBoom! 26.12.22-8.1.23
  • Matka Nordic Travel Fair 19.-22.1.2023
  • Educa 27.-28.1.2023
  • MP Motorcycle fair 3.-5.2.2023
  • AudioVisual Expo 11.-12.10.2023
  • FinnSec 11.-12.10.2023
  • Real Estate 11.-12.10.2023

You can find all upcoming events on: www.messukeskus.com

Hotel bookings 

Yyou are most welcome to book accommodation at https://finland.holidayinn.com/hotels/holiday-inn-helsinki-expo

Where do I get assistance in matters concerning meetings, conferences and exhibitions?

You can reach our customer service on weekdays:customer.service@messukeskus.com (9am-5pm) or +358 40 4503250 (9am-3pm)

Visitor services: asiakaspalvelu@messukeskus.com

eMessukeskus Helpdesk: yrityspalvelu@messukeskus.com

Business customer service: yrityspalvelu@messukeskus.com

Conference facility bookings: sales@messukeskus.com

See you at Messukeskus!