Taloustutkimus: Business life decision makers rank Helsinki Expo and Convention Centre as the best within its industry
Helsinki Expo and Convention Centre was ranked top of its industry in the market research company Taloustutkimus’ business life decision makers survey Työelämän päättäjät – TEP. Helsinki Expo and Convention Centre received the highest shared overall rating among trade fair and event organisers and was the clear leader in the industry in terms of the functionality of exhibition and event spaces, the variety of services offered, as well as reliability and delivery performance.
Taloustutkimus Oy conducts an annual nationwide and independent corporate image survey aimed at business life decision makers, called the Työelämän päättäjät – TEP survey. In 2024, Taloustutkimus surveyed 14 companies involved in organising trade fairs and events. In addition to Helsinki Expo and Convention Centre, Tampere Trade Fairs, Tampere Hall, Turku Fair Center, Asuntomessut, Jyväskylä Fair and Event Center Paviljonki, Management Events, Lahti Sports and Fair Centre, Riihimäen messut, Pohjois-Suomen Messut, Pohjanmaan Expo, Expomark, Easyfairs and Mediapro Messut were surveyed.
Business life decision makers gave Helsinki Expo and Convention Centre the highest shared overall rating among companies in its industry. Helsinki Expo and Convention Centre is the most well-known company in its field, receiving top scores for the functionality of the trade fair and exhibition spaces, the diversity of the service offerings, and its reliability and delivery consistency.
Additionally, Helsinki Expo and Convention Centre was rated best in terms of professional customer service, a variety of additional services as well as marketing communications. Its Net Promoter Score (NPS), which measures willingness to recommend, was the second highest among the fourteen evaluated companies in the industry.
"The excellent feedback we receive from our customers further encourages us in implementing our growth strategy. We are developing our facility, our technology, and our information systems with a business-oriented approach while listening to our customers. Our goal is to continuously improve and simplify our analogue and digital customer journeys," says Anni Vepsäläinen, CEO of Helsinki Expo and Convention Centre.
Taloustutkimus gathered data for the business life decision makers survey in an online panel in October 2024. The study evaluated 150 companies from 11 different industries. A total of 2,824 decision-makers from across Finland responded to the survey.
More information:
Anni Vepsäläinen, CEO, Helsinki Expo and Convention Centre, tel. +358 400 400 074, anni.vepsalainen@messukeskus.com
Lumia Ankkuri, Marketing and Communications Director, Helsinki Expo and Convention Centre, tel. +358 50 387 0023, lumia.ankkuri@messukeskus.com
Paula Lehto, Senior Insight Manager, Taloustutkimus, tel. +358 10 758 5275, paula.lehto@taloustutkimus.fi
Helsinki Expo and Convention Centre is Finland’s leading event organiser that produces high-quality events and rents its facilities and services for a wide variety of events. Exhibition brands of the Expo and Convention Centre include for instance Habitare, Helsinki Book Fair, Educa, FinnBuild, Matka Travel Fair and Vene Båt Boat Show. Guest events held at the venue include Slush, Nordic Business Forum, Assembly and numerous international congresses and corporate events each year.
The Finnish Fair Corporation Group, which includes Helsinki Expo and Convention Centre, also comprises the trade show organiser Expomark Oy and the AV technology company SVV Oy. In 2023, the group reported revenue of €51.3 million and generated an economic impact of €187 million for its surrounding area.
